Check out 结账退宿

　　经典对话

　　C=Cashier 收银员 G=Guest 顾客

　　C：Good morning, sir. May I help you?

　　先生，您早，有什么可以帮到您吗?

　　G：Yes, I’d like to check out.

　　我想退宿。

　　C：Certainly sir. May I have your room key, please?

　　好的，请把房间钥匙给我，好吗?

　　G：Sure, Here it is.

　　好的，给你。

　　C：Just a moment, please. I’ll draw up your bill for you.

　　请等一下，我帮您结帐。

　　(After a while 过了一会儿)

　　C：Mr. Johnson, your bill totals US$520, How would you like to make the payment?

　　约翰逊先生，您的账单总计是 520 美元。您打算如何付款?

　　G：By credit card. Do you accept Visa?

　　用信用卡。你们接受维萨信用卡吗?

　　C：Yes, Mr. Johnson.

　　是的，约翰逊先生。

　　G：Here you are.

　　给你。

　　C：(Print the card)Could you sign here , please?

　　请您在这儿签名，好吗?

　　G：Sure.

　　好的。

　　C：Thank you, Mr. Johnson. Here is your credit card and your receipt. Have a nice trip.

　　谢谢您，约翰逊先生。这是您的卡和收据。祝您旅途愉快。

常用句型百宝箱

1. 结帐基本应对

　　1) Just a moment, please. The cashier will have your bill ready in a moment.

　　请稍等，收银员马上会准备好您的账单。

　　2) I will calculate/draw up the bill for you.

　　我帮您结账单。

　　3) Thank you for waiting, Mr. xx, here is your bill. Would you like check it?

　　让您久等了，xx 先生。这是您的账单，您要核对一下吗?

　　4) Would you like a breakdown of the bill?

　　您的帐目要细分吗?

　　5) That’s mach more than I expected.

　　那比我预料中的要超出许多。

　　6) Shall I explain some items for you?

　　要我解释什么收费款项吗?

　　7) If you think there is any error in your bill, we can check it for you.

　　如果您认为账目有错，我们可以为您核对一下。

　　8) “L” stands for laundry, and “T” means telephone call charge.

　　“L”代表洗衣费， “T”代表电话费。

　　9) I am afraid it is not enough to cover the amount./ I’m afraid it can’t cover the amount.

　　恐怕那不够付账。

　　10) How would you settle the bill/ make payment?

　　您打算如何付款呢?

　　11) In cash/By credit card/By travel’s check.

　　用现金/用信用卡/用旅行支票。

　　12) May I have an invoice?

　　可以给开张发票吗?

　　13) Certainly ,sir. May I know the name of your company?

　　当然可以，先生。请问贵公司宝号?

　　14) Here’s your change and receipt/invoice.

　　这是您的零钱和收据/发票。

　　15) I’ll call the bellman to take your baggage down.

　　我会叫个服务员把您的行李拿下来。

2. 由第三方付款的结账退宿

　　1) Your bill will be paid by xx company./xx company has arranged to pay your bill.

　　您的账单由 xx 公司支付。

　　2) Could you make out two separate bills for me?

　　可以给我分开两张账单吗?

　　3) What charges does each bill cover, please?

　　请问每张账单包括哪些费用?

　　4) One bill covers the room rent and telephone rate. They are paid by our company.

　　一张账单包括房租和电话费，这些是由我们公司支付。

　　5) May I have your signature , please?

　　请您签个名，好吗?

　　6) Could you sign your name here ,please?

　　请您在这儿签名，好吗?

　　7) May I have two of your business cards, please?

　　请给我两张您的名片，好吗?