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客服人员个人简历(2)

http://en.jybest.cn  沪江英语  佚名  2015-08-03  

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Annie Smith

69 N. Grant Street, Mid Lake City, California 84301

Cell :( 988) 598-1331

Email: andrew.smith@anymail.com

Career Objectives:To gain the position of a Customer Service Billing Administrator where my skills and experience will contribute towards the growth of the organization.

Core Competencies:

Good knowledge of mathematics that can handle complex billing tasks

Excellent analytical and problem solving skills

Proficient in computer applications like Excel, Word and Outlook

Excellent interpersonal and communication skills

Ability to handle multiple tasks and meet deadlines

Proficient in handling tasks independently as well as a part of the billing team

Ability to handle sensitive and private information in a professional manner

Educational Qualifications:

Bachelor's degree in Mathematics from University of California in the year 2003

Work History:

Organization: CF Engineering Groups, California

Duration: March 2005 till date

Designation: Customer Service Billing Administrator

Responsible for processing the organization billing through a weekly cycle in the Deltek FMS database

Handles the tasks of supervising and monitoring every stage of processing invoice

Performs responsibility like issuing various reports and other administrative tasks like filing and copying and updates the same to the billing manager

Produces invoices as well as distributes and mails the invoices to the concerned person

Handles tasks like Issuing and Processing Billing Reports

Responsible for Data Entry of time sheets, and expenses on a daily basis

Assist department in handling day-to-day functions on areas of billing

Organization: NKOI Group Co Inc, California

Duration: January 2004 to February 2005

Designation: Billing Administrator

Perform tasks like maintaining records for management reports and inventories of supplies required

Handles the charge of making proper calculations of the charges for jobs performed as well as maintains some billing logs

Reviews the invoices for general cost charging errors

Coordinates as well as responds to all service calls required by customer

Performs filing duties in accordance with the specific request

Responsible for handling day-to-day clerical duties like typing, filing and handling mails

Personal Details:

Name: Annie Smith

Date of Birth: 15/03/1978

Employment Status: Full time

Relationship status: Married

Reference:

Mr. Charlie Smith

Customer Service Billing Head

Lopez Associates Co Inc, California

Cell: 123-589-3655

Email: smith.charlie@example.com

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