在职场中，如何与人交流非常重要。繁忙的工作使得交流变得程式化和商业化，而高科技的发达，虽然使我们可以借助聊天软件、电子邮件来与人沟通，但却使人与人之间直接交流沟通的能力更加弱化。下面是人际交流专家尤班克斯在接受采访时就人际交流给出的一些意见，相信会对大家在职场的沟通有所启发。

　　Conswello: It's a delight to meet you, Bob Eubanks, it really is.
　　康丝韦洛：鲍伯·尤班克斯，很高兴见到你，真的。

　　Eubanks: Thank you very much. You do a great job on this show.
　　尤班克斯：谢谢。你主持这个节目十分出色。

　　Conswello: Well, thank you very much and you're using your people skills already. I'm intrigued by how you keep reinventing yourself. How do you do it?
　　康丝韦洛：哦，非常感谢，你开始使用人际技巧啦！你能不断地为自己增值，对此我非常感兴趣，你是怎么做到的？

　　Eubanks: Well, you know, I just think what a person has to do is take their strengths, and I know that no one's gonna hire me to do a game show again so, because they go for the younger guy and such so I got, I sat down, I said, you know, "What should I do?" And I've learned so much about people, and I decided to go out and speak to corporate America. What I'm doing is I'm showing corporate America how to maintain a balance in their people skills to high technology. I mean, we're losing our people skills because of the wonderful technology is there. And so I go out and I teach them how to maintain their people skills; how to get the most from people.
　　尤班克斯：你知道，我只是认为每个人都应该发挥他们自己的长处，同时，我也知道不会再有人找我主持游戏节目了，因为他们要找年轻人来，所以我坐下来问自己："我应该怎么做呢？"我对人性有一定的了解，因此我决定到美国各家公司去，向他们展示怎样在人际技巧与高科技间取得平衡。我是说，科技的日新月异会使人们逐渐丧失交往技巧。所以我到各个公司讲解怎么保持自己的人际关系，怎么人尽其才。